Versand
Shipping Policy – Villotti
Delivery Area
We deliver exclusively to countries within the European Union.
Deliveries are made to the address specified during checkout.
Delivery Times
Unless otherwise stated in the product description, the standard delivery time is 7–21 business days after order confirmation.
Delays may occur in exceptional cases (e.g. due to transport issues, customs checks, or high order volumes).
If a delay is foreseeable, we will notify you promptly by email.
Shipping Costs
All applicable shipping costs are displayed transparently in the shopping cart and during the checkout process before completing the purchase.
Shipping fees may vary depending on the delivery destination and order size.
Tracking
As soon as your order has been dispatched, you will receive a shipping confirmation email.
If available, this email will include a tracking number so you can follow your shipment online.
Returns
In the event of a withdrawal (return within the 14-day cooling-off period) or a complaint, please contact us in advance at:
📩 info.villotti@gmx.at
We will provide you with the correct return address and further instructions.
Goods must not be returned to the original sender or warehouse without prior arrangement.
Unless otherwise agreed, the customer bears the direct cost of returning the goods.